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Industry NEWS
Message from the CHAIR

will report to Kevin Macnab, President and The award was presented to Mike and
some insights from lbmao past chair,
CEO, Home Hardware Stores Limited. Colleen Fulton, dealer-owners of Fulton’s
Home Hardware Building Centre, for
Home Hardware's Proud of My Home epitomizing the values on which Home
Achievement Awards Hardware was co-founded by Walter J.
greg drouillard
Walter J. Hachborn Store of the Year Hachborn over 55 years ago – value, service
Now in its 24th year, the Walter J. and dependability.
Hachborn Store of the Year Award is “We are extremely honoured to receive
presented to the top finalist in the Proud this award and are proud to serve our local
of My Home Achievement Award category. community,” said Mike Fulton. “I want to
All Proud of My Home Achievement Award thank my staff who have gone above and
recipients demonstrate strong staff beyond to maintain an excellent level of
performance, superior customer service, customer service, despite the challenging
greg drouillard reg Drouillard, year we’ve faced.” • Is there an appetite for a deferred compensation
excellence in interior and exterior store owner of Target Building Supply in
system that employees could utilize?
GWindsor, is a past chair of the LBMAO. Greg has
presentation and active participation in The dealers and staff at Fulton’s Home for," said Kevin Macnab, President and CEO,
Target Building
Home Hardware Stores Limited. "Fulton’s is
Dealer network initiatives.been engaged at different levels within the industry • Profit Sharing system?
Hardware Building Centre in Airdrie, Alberta
Supply, Windsor, ON a distinguished ambassador for the Home
• How
and has participated in many boards including
Home Hardware Stores Limited is are considered leaders within Home's about every member of staff getting a
network and their community. In addition y cake on their birthday for a bit of
STAFDA in the U.S.
pleased to recognize Fulton’s Home as well as chair of the TORBSA birthda brand and provides a high standard of
recognition?
board of directors.
Hardware Building Centre as the recipient of to providing superior customer service and customer service and quality products.”
• Do we consider attracting part time employees?
Greg has always tried to be a forward-thinking
the annual Walter J. Hachborn Store of the expert advice, Fulton’s Home Hardware Mike and Colleen Fulton bought the store
Year Award. The award is part of the Proud looking at his own business, he • Do in 2008, fulfilling their dreams of becoming
individual and,
Building Centre demonstrates extensive we actively promote from within the
has pondered some insightful questions on the
organization as a first choice if they qualify?
of My Home Achievement Awards and leadership qualities and retailing excellence. business owners after two decades of
Buildinghire to fit the culture?
employer–employee relationship
Celebration which was held during Home "Fulton’s. Home Hardware • Do we experience in the lumber and hardware
• Should we add a company incentive by paying for
Hardware’s 2021 Virtual Fall Market on Centre truly embodies what the Walter J. industry. They have lived in Airdrie,
any related classes, association attendance, trade
September 27, 2021. Greg’s insights: Hachborn Store of the Year Award stands Alberta for 20 years now and are proud
Employee and Employer engagement as you know show attendance, etc. as a further benefit?
is changing…a lot! These are strange transition times • Do we pay for gym memberships to emphasize
with the Gen X and Millennials coming on strong - health and fitness? Quitting smoking class?
from an age point of view at least. There • Social Media is a big and growing area of business.
"Do we consider is a BIG difference in the generation Do we compensate and encourage learning this
coming up and it is concerning. They COMMERCIAL
broad subject? If a staff member can prove that
training programs want more pay, more time off, more their idea can make or save the company money,
continually for benefits paid for by their employers, etc. INSURANCE
should there be an incentive so they can be
A few thoughts in point form to rewarded somehow? Perhaps 10 percent of the
staff? Do the ponder what I have been thinking even savings?
vendors we from Target’s perspective. Commercial Insurance designed specifically for
As Greg has thoughtfully put into words some
• Do we consider training programs members of the LBMAO. We offer competitive
of the questions regarding employer-employee
represent consider continually for staff? rates, superior service and value added products.
relationships, it is of interest to all of our businesses
this important?" • Do the vendors we represent Discover the difference of group buying power.
Real Cedar helps create consider this important? to establish a professional yet personal approach to
• I like the idea of staff non-work get togethers? Do
a beautiful, sustainable working with our employees.
they?
These are changing times and being able to adapt
• RSP: Does
home. And by home we the company regard this as a quickly and respectfully to the needs of your staff
mean the entire planet. regarding issues such as daycare, benefits etc. is
recruitment tool, a retention tool? Is it something
perceived as valuable to the staff? becoming more important now more than ever!
• Are there incentives available for staff? Is this a
Western Red Cedar siding does not contribute
model for variable compensation? Is this what the
to climate change like the manufacturing of
new generation wants? Expects?
composite products does. In fact, the use
of sustainably managed forest products consider a referral incentive? If a
• Should we
member of
actually helps reduce greenhouse gases. staff recommends someone who is
hired as a result, are they recognized somehow?
Learn more at realcedar.com/green.
• Should we create junior entry positions? PROGRAMMED INSURANCE BROKERS INC.
49 Industrial Drive, Elmira, ON N3B3B1
Tel. 800-265-6197 www.pib.com
800 263 2445 | nuforest.com realcedar.com
The Official Insurer of the LBMA0
www.lbmao.on.ca
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