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Message from the CHAIR
        Industry NEWS




        timber mart appoints new director    entrepreneur. With hundreds of independent   In  operation  since  1966,  TORBSA
                            some insights from lbmao past chair,
               for atlantic canada           building-material and hardware retailers,   Limited is a $600 million+ Shareholder
                                                                                  owned  organization,  with  40  member
                                             commercial dealers and manufacturers
                                             located in every province across the country,
                                             TIMBER  MART  provides  its  extensive  dealer   locations across Canada. Owned 100% by its
                                                                                  Shareholders, the business is aimed to help
                            greg drouillard                             marketing  Canadian  entrepreneurs  succeed  in  the  sale
                                             network with a menu of competitive buying
                                             programs,
                                                                                  of building materials and hardware. TORBSA
                                                        comprehensive
                                             services and personalized support to drive
                                             independent business success. For more   shareholders retain their full independence
                                                                                  and have full exposure to all rebate programs,
                                             information, visit www.timbermart.ca and   with its vendors.
                                             www.timbermartmember.ca.
                                             torbsa names emmanuel robitaille      castle announces new member in
        greg drouillard    TIMBER  MART  has      as vice president, business               newfoundland
                               reg Drouillard, owner of Target Building Supply in
                                                                        •  Is there an appetite for a deferred compensation
                            GWindsor, is a past chair of the LBMAO.  Greg has
          Target Building   appointed  Kevin            development       system that employees could utilize?
                            been engaged at different levels within the industry
        Supply, Windsor, ON   Guest as their new                        •  Profit Sharing system?
                                    Director
                                                                        •  How  about  every  member  of  staff  getting  a
                            and
                           Regional has  participated  in  many  boards  including
                           of Member Services                             birthday  cake  on  their  birthday  for  a  bit  of
                            STAFDA  in  the  U.S.  as  well  as  chair  of  the  TORBSA
                           for      Atlantic                              recognition?
                            board of directors.
                           Canada.  Effective                           •  Do we consider attracting part time employees?
                               Greg  has  always  tried  to  be  a  forward-thinking
                           in  his  role  as  of                        •  Do  we  actively  promote  from  within  the
                            individual  and,  looking  at  his  own  business,  he
                           September    27,
                            has  pondered  some  insightful  questions  on  the
                                                                                  Castle  is  pleased  to  announce  a  new
                           2021,  Mr.  Guest                              organization as a first choice if they qualify?
                            employer–employee relationship.
                           is  responsible  for                         •  Do we hire to fit the culture?
                                                                                  member  location  in  Atlantic  Canada  -
                                                                        •  Should we add a company incentive by paying for
                           recruiting  new   The Board of Directors of TORBSA Limited   Peninsula Castle in Fortune, Newfoundland.
                            Greg’s insights:
                                                                          any  related  classes,  association  attendance,  trade
                           members  as  well   is  pleased  to  announce  the  appointment   The retail store is the latest acquisition
                                                                          show attendance, etc. as a further benefit?
        ensuring  that  TIMBER  MART’s  members   of  Emmanuel  Robitaille  as  Vice  President,   for  entrepreneurial  duo,  Derek  &  Nicole
                               Employee and Employer engagement as you know
        in  Atlantic  Canada  receive  competitive   Business  Development.  Emmanuel  will  pay  for  gym  memberships  to  emphasize
                                                                                  Fudge of Marystown, who have been Castle
                                                                        •  Do  we
                            is changing…a lot! These are strange transition times
        advantage  through  all  of  the  group’s   report into their Group President, along with   members  for  over  a  decade.  This  is  their
                            with  the  Gen  X  and  Millennials  coming  on  strong  -
                                                                          health and fitness? Quitting smoking class?
                                             the TORBSA Board of Directors.
        programs and services.        from an age point of view at least. There   •  Social Media is a big and growing area of business.
                                                                                  third  Castle  retail  location  and  they  look
           “Kevin has over 35 years of experience in   Chairman  of  the  Board,  Gary  Sangha   forward to their newest endeavour.
                                                                          Do  we  compensate  and  encourage  learning  this
                   "Do we consider  is  a  BIG  difference  in  the  generation
        sales, marketing and operations within the   said: “We’re excited to keep the momentum   Former  Castle  Chairman  Derek  Fudge
                                                                          broad subject? If a staff member can prove that
                                      coming  up  and  it  is  concerning.  They
        building materials industry and holds strong   going  in  Eastern  Canada,  as  we  grow  our   saw this expansion as a unique opportunity
                 training programs
                                      want  more  pay,  more  time  off,  more
                                                                          their idea can make or save the company money,
        relationships  within  the  dealer  community   business across the country. Manny brings a   to grow their brand in a new market.  “We
                     continually for
                                                                          should  there  be  an  incentive  so  they  can  be
                                      benefits paid for by their employers, etc.
        in  Atlantic  Canada,”  says  Jon  Irwin,  Vice-  wealth of industry knowledge with him, with   have  enjoyed  great  success  with  Castle
        President  of Member  Services.  “We look  few  thoughts  in  point  form  to   rewarded  somehow?  Perhaps  10  percent  of  the
                                        A
                                             strong connections throughout the market.
                                                                                  over  the  years  and  knew  this  opportunity
                      staff?  Do the
                                      ponder what I have been thinking even
        forward to seeing our members in Atlantic   He will be a great addition to our team”. savings?  to grow would open new doors and expand
                                               “I am thrilled and privileged to join the
                                      from T
        Canada strengthen their relationships with arget’s perspective.           our  reach.  The  Castle  business  model
                        vendors we
                                             experienced  and  mature  TORBSA  Group,
                                                                                  provides  unlimited  growth  possibilities
        Kevin and benefit from his deep knowledge  Do we consider training programs   As  Greg  has  thoughtfully  put  into  words  some
                                      •
        of both the supplier and retail side of the   under the Leadership of Paul Williams” Mr.   and  continues  to  work  very  well  for  our
                represent consider  continually for staff?
                                                                        of  the  questions  regarding  employer-employee
                                             Robitaille  states.  “The  Building  Material
                                                                                  business.” Derek Fudge, Owner
        business.”                    •    Do  the  vendors  we  represent   relationships, it is of interest to all of our businesses
                   this important?"
           Mr.  Guest  began  his  career  in  the   industry  has  played  a  fundamental  and   Peninsula  Castle  in  Fortune  is  a  full-
                                      consider this important?
                                                                        to establish a professional yet personal approach to
        building  materials  industry  in1983  at   pivotal  role  in  the  Canadian  economy   service  lumber,  building  materials  and
                                                                        working with our employees.
                            •  I like the idea of staff non-work get togethers? Do
        Builders  Market  and  went  from  there  to   over  the  last  decades,  with  unique  and   hardware  retail  home  improvement  store
                                                                           These are changing times and being able to adapt
                              they?
        Reynolds  Metals  Company.  By  1989,  he   distinctive challenges; hence to accompany   and  General  Manager  Harold  Stone  is
                            •  RSP:  Does  the  company  regard  this  as  a
                                                                        quickly  and  respectfully  to  the  needs  of  your  staff
        joined  Alcan  Building  Products  as  a  sales   TORBSA’s members through this journey is   looking  forward  to  serving  the  community
                              recruitment tool, a retention tool? Is it something
                                                                        regarding
                                                                                  as  the  newest  Castle  location.  They  are
        representative.  He  built  on  his  sales,   a  stimulating  project.  I  can’t  wait  to  learn  issues  such  as  daycare,  benefits  etc.  is
                              perceived as valuable to the staff?
                                                                        becoming more important now more than ever!
        marketing  and  operations  experience  with   from  TORBA’s  Shareholders  and  apply   hoping  for  a  grand  opening  celebration  in
        a  diverse  variety  of  suppliers  since  then,   the  skills  and  expertise  I’ve  developed   the fall.
                            •  Are there incentives available for staff? Is this a
        including: Roper Windows, Gentek Building   throughout my professional career to grow   “Castle’s  business  model  is  focused  on
                              model for variable compensation? Is this what the
        Products and TrueFoam. Mr. Guest currently   the  business and  thrive  through the post-  the future success of our members, above
                              new generation wants? Expects?
        sits on the Atlantic Building Supply Dealers   COVID era. I want to thank TORBSA’s Board   all else. We understand what our members
                            •  Should  we  consider  a  referral  incentive?  If  a
        Association’s (ABSDA) Board of Directors.  of Directors for the trust they have in me,   need  to  be  profitable  and  successful,  and
                              member  of  staff  recommends  someone  who  is
           Mr. Guest will report directly to TIMBER   including the Corporate Team for the warm   they  have  the  tools  and  the  confidence  to
                              hired as a result, are they recognized somehow?
        MART’s Vice-President of Member Services,   welcome I’ve received”        take  advantage  of  growth  opportunities.
                            •  Should we create junior entry positions?
        Jon  Irwin,  and  be  based  out  of  TIMBER   Mr. Robitaille was most recently the Vice   Congratulations  to  Derek  and  Nicole  on
        MART’s office in Dartmouth, Nova Scotia.  President  of  a  large  restoration  services   the  new location.”     Ken  Jenkins, Castle
                                             business  in  Quebec  and  has  worked  in   President.    “We  welcome  Peninsula  Castle
        About TIMBER MART                    the  contracting  industry  for  more  than  a   and staff to the Castle family.”
        Founded in 1967, TIMBER MART is the   decade.  He  also  sits  on  multiple  advisory
        largest national member-owned buying   boards within Quebec and Canada, aiding in
        group in Canada for the true independent   the development of our industry.
                                                                                                     www.lbmao.on.ca
      4  LBMAO Reporter - September-October 2021                                                   www.lbmao.on.ca
        14  LBMAO Reporter - September-October 2021
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