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18 LBMAO Reporter - March-April 2026 www.lbmao.on.caThe LBMAO Buying Show is upon us, and we are excited to host this great event. The LBMAO has not hosted a show since 2012, and the nature of shows has changed considerably since then. The veterans in the industry who remember our past shows know that we placed a high emphasis on innovative products and special deals. This year we have asked all of our exhibitors to work at having some special deals that will not be available if you do not attend the show. Exhibitors who were with us in London will remember that the LBMAO worked to have dealers bring purchase orders. Nothing has changed %u2013 we want our dealers to seek out those deals and take advantage of buys and look at products that may be new to them to see what might work in their stores.New for this year is Training Day on Wednesday, April 8th which we have IT IS TIME!Opening Session: 9:00 AM %u2013 10:15 AM100: Are You Covered?Experiences from one of the premier insurance providers to the building materials industry. Do you have the proper coverages? How do you reduce your risk? What can and does happen if you have a loss and how to deal with it. All based on experiences in the field.101:%u00a0 Dealing with Human Resource IssuesHow to let a staff member go to reduce wrongful termination claims. Ways to cover yourself to mitigate severance and discrimination claims.102:%u00a0Operational Negotiation TechniquesWays to negotiate for complaint resolution with customers and staff. Also, methods to negotiate to reduce and move overstock or deadstock inventory. This class will be taught by LBMAO%u2019s Stan Burkholder. 103:%u00a0 Protecting Against ChargebacksWays to secure your technology to combat fraud. Experiences from a card processor to mitigate issues.April 8-10, 2026 | Toronto Congress Centre | Delta Toronto Hotel & Conference Centrebroken up into four sessions. During each time block there are a number of possible training day sessions to attend. Training Day Information Sessions: