Page 19 - LBMAO - Reporter - Sept-Oct - web optimized

Industry NEWS

high marks for lowe's canada forward-looking omnichannel strategy, and RONA Ferronnerie St-Janvier Inc. (Mirabel,
re first rona and ace canada unparalleled market intelligence.” QC)
50 Years:
Dealers were able to explore the
buying show extensive seasonal products section, the Ferronerie A. Leduc inc. (Longueuil, QC)
numerous booths dedicated to appliances Major & Major inc. (Montréal, QC)
(a booming segment for an increasing Quincaillerie Beaubien (Montréal, QC)
number of stores), and a booth on Quincaillerie Rousseau inc. (Saint-Lambert,
e-commerce, another key element in the QC)
differentiation strategy for many dealers. Starrak inc. (New Richmond, QC)
On the evening of September 21, Lowe’s
Canada honoured numerous dealers at a 55 Years:
prestigious gala hosted by Grégory Charles. Quincaillerie Guy Racine (Laval, QC)
Prizes were awarded to dealers for their 65 Years:
efforts to ensure the long-term viability J. Anctil ltée (Saint-Denis-de-Brompton, QC)
of their company. “It’s important for us to
The first RONA and Ace Canada Buying highlight and celebrate the outstanding Ace Canada
Show, presented by Lowe’s Canada, took achievements of our dealers. These 25 Years:
place at Palais des congrès de Montréal exceptional men and women are dedicated Ace Hardware Beaverlodge (Beaverlodge, AB)
from September 20 to 22 and brought to the success of their businesses and take Ace Hardware Fort St. James (Fort St. James,
together over 330 suppliers and 300 affiliate pride in offering unparalleled service to their BC)
dealers and their respective teams for customers. This gala is for them,” added Marczak’s Ace Hardware (Lac La Biche, AB)
three days of presentations, meetings, and Mr. Brisebois. The following dealers were Port Hardy Ace Hardware (Port Hardy, BC)
business opportunities. With over 2,000 honoured at the gala: Ace Hardware Manning (Manning, AB)
participants, the Buying Show provided Ace Hardware Oyen (Oyen, AB)
Lowe’s Canada suppliers from Quebec and RONA Ace Hardware St. Walburg (St. Walburg, SK)
all over Canada with a unique opportunity 25 Years: Michaud & Levesque Hardware (Sturgeon
to present their new products, services and Boisvert Turcotte Ltée, Malartic (Malartic, QC) Falls, ON)
exclusive offers to RONA and Ace Canada Quincaillerie 2000 Inc. (Saint-Apollinaire, QC)
dealers across the country. Quincaillerie de la Promenade (Verdun, QC) A few suppliers were also honoured:
“We are delighted with how successful Quincaillerie Parc & Bernard (Montréal, QC)
the Buying Show was this year. It was Quincaillerie St-Sacrement Inc. (Québec City, Building Materials and Forest Products
fresh and new and showed just how strong QC) Supplier of the Year:
our network is,” said Alain Brisebois, Leadvision International
Executive Vice President, Affiliate Dealers 30 Years:
and Operations Central Services at Lowe’s Dufour Laurian (Sacré-Cœur-Saguenay, QC) Hardware Supplier of the Year:
Canada. “We’ve clearly proven that affiliate Quincaillerie de l’Ascension (L’Ascension-de- Moen
dealers are key to our growth. That’s Notre-Seigneur, QC) About Lowe’s Canada
why we’re making major investments 35 Years: Based in Boucherville, Quebec, Lowe’s
to help them thrive. Our dealers enjoy Matériaux Luc Doucet Inc. (Normandin, QC) Canadian business, together with its wholly
privileges that directly influence their owned subsidiary, RONA Inc., operates
ability to compete on the market, including 40 Years: or services more than 600 corporate and
direct access to exclusive brands, better Ferlac Inc. (Saint-Félicien, QC) independent affiliate dealer stores in a
household appliance offerings, huge buying number of complementary formats under
power, a national marketing program, 45 Years: different banners. These include Lowe’s,
dedicated traders for wood products and Centre de rénovation Réal Riopel inc. RONA, Réno-Dépôt, Marcil, Dick’s Lumber, and
materials, an extensive supply network, a (Entrelacs, QC) Ace. For more information, visit Lowes.ca.

...CROSS-CULTURAL continued from page 10 and values of the country you are in and/ are interested in their country and cultural
or the team members you are working traditions.
with will help you understand how to
Taking the time to learn what engages communicate and manage people within How can your workforce improve its
them, and how they process information, is that framework. cultural competency? Good news! Cultural
a key step toward a more conscientious and competence can be learned. Through both
long term working relationship. The golden rule does not apply. Forget structured workplace learning and real
what your mother told you! When working experiences, your workforce can enhance
Trying to change another person to be more with international colleagues (especially on their intercultural understanding and
like you does not work. When managing international assignment in their country), communication for business success.
people in a different cultural context, or don’t treat people the way you want to be The LBMAO Employee Benefit Program
when hiring a person from a different treated! Instead, take the time and make can help you to protect and retain the
culture than your own, the hints and tricks the effort to really figure out how they want employees you have, and help you recruit
that may have served you successfully in to be treated. That will show not only that future employees. For assistance in
the past will likely need to be adjusted. An you care about them as human beings and comparing benefit plans or to obtain a
understanding of the basic assumptions valuable contributors, but also that you quote, please call us at 1-866-307-1403.

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