Page 8 - D18046 - LB - Reporter Mar-Apr 22 web optimized
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Insurance UPDATE









                              improving employee wellness in the


                              shadow of a pandemic








                                 s the COVID-19 pandemic enters its third year, it’s
         HUB INTERNATIONAL    Aclear  employees  want  —  and  need  —  improved   •  Emphasizing   financial   wellness.   Canadians
                                                                            are  worried  about  paying  off  debt,  inflation
              LIMITED         health and wellness offerings from their employers.  and  long-term  financial  uncertainty  due  to  the
                                 Roughly  two-thirds  of  Canadian  employees  say   pandemic.  These  personal  issues  carry  over  into
                              they want to improve their work-life balance with 31%   the  workplace,  sapping  employees’  time  and
                              saying that building emotional resilience has become a   energy. Financial wellness initiatives such as financial
                              priority in their lives.                      literacy  education,  debt  reduction  programs  and
                                 As  a  result,  organizations  need  to  play  a  larger   strong  retirement  options  have  shown  to  reduce
                              role  for  the  health  and  wellbeing  of  their  employees   employees’  financial  stress,  improving  productivity
                              —  or  risk  losing  them,  as  the  massive  amount  of   and engagement. These initiatives appeal to a wide
                              turnover during the pandemic has shown. Conversely,   audience that stretches across age groups.
                              a  commitment  to  employee  wellbeing  translates  into   •  Creating a workplace that supports employee
                              improved  performance  and  happier  employees  with   health.  Employers  can  encourage  flexible  working
                              greater loyalty.                              arrangements  and  support  “right  to  disconnect”
                                                                            options.  Another  tactic  is  focusing  on  performance
                                          Broadening the meaning of “wellness”  outcomes rather than hours worked. These types of
                        "Strengthening       In response to expanded employee   measures should be enshrined as company policy.
                    wellness programs     expectations,  many  employers  are
                                          offering  a  wider  array  of  resources   Leadership training creates opportunities
                        and developing    and  services.  These  forward-thinking   Supporting  employees  through  improved  wellness
                    leadership training   organizations recognize that these are   offerings  and  workplace  policies  is  a  start,  but  it’s
                                          foundational  benefits  to  employees,   important that senior leaders and managers support in
                           can enhance    not just add-ons.               improving employee wellness.
                         the employee        In   addition,   these   employers   For instance, it’s critical for leaders to be empathetic,
                                          are approaching employee wellbeing in   compassionate  and  trustworthy,  especially  now:
                     experience, which    an  entirely  new  way  through  the   With  employees  facing  numerous  financial,  physical
                           can improve    following:                      and  mental  health  challenges,  management  needs
                                          •  Focusing on mental wellbeing.  As   to  be  approachable  and  relatable  so  employees  feel
                   recruiting, retention   the  stigma  of  mental  health  issues   comfortable and empowered to ask for help.

                     and engagement."     fades,  employers  are  improving  their   However,  many  managers  and  executives  may  not
                                          mental  health  support.  Especially   be able to recognize mental health and other wellness
                                          during the pandemic, practitioners are   challenges.  Organizations  can  provide  training  so
                                stretched for time, so many benefits packages include   that  their  leaders  can  recognize  and  support  their
                                coverage for an expanded list of health professionals.   employees suffering from burnout or other preventable
                                Employers have improved mental health leadership   health  issues,  while  fostering  an  environment  that
                                training  for  managers  and  have  raised  the  cap  on   prevents these issues from occurring in the first place.
                                benefit maximums for mental health.          Creating  the  right  workplace  culture  means
                              •  Improving digital health options.  The  COVID-19   supporting employees and building community — and
                                pandemic  facilitated  the  rollout  of  digital  health   not  coincidentally,  these  areas  also  drive  employee
                                delivery, as in-person visits with physicians became   attraction, retention and engagement.
                                difficult,  if  not  impossible.  Telehealth  and  other   Contact  HUB  International  to  learn  about  how
                                digital health options are now considered important   wellness  programs  support  employees  and  improve
                                wellness  benefits,  as  they  help  improve  employee   their engagement.
                                health, satisfaction and performance.


        8  LBMAO Reporter - March-April 2022                                                         www.lbmao.on.ca
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